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Returns & Refund Policy

RETURNS POLICY
  • We do not accept products purchased during a promotional sale period (more than 15%) or on markdown/final sale. Please note, discounts cannot be applied or refunded on orders made prior to promotion.
  • Sale or promotional items cannot be returned for a credit note, refund or exchanged, unless goods are faulty.
  • Merchandise must be returned within 14 days of dispatch for Australian and New Zealand customers and 21 days for other countries.
  • Merchandise must be in saleable condition with all tags attached.
  • Merchandise must not be worn, damaged, altered or washed.
  • Refunds to be issued for change of mind purchases will be accepted for Full Price products only, within 14 days of receipt.
  • Online order returns can be dropped off in-store for a refund to be processed. Please allow up to 5 business days for your refund to be processed. 
Holiday Return Policy: We have extended our returns policy until the 10th of January on all orders placed from the 1st of December.
    For hygiene reasons, earrings, lingerie/swimwear bottoms cannot be returned (unless deemed faulty).

    If you believe you have received an faulty item, please send imagery of the item, order number and contact details to shop@misterdarcy.com

    This policy does not affect your statutory rights.